UX Designer & Advocate
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UX Teardown & Redesign

UX Teardowns Vol. 1

The Amtrak eTicketing Platform

 

It all started with

an ill-fated attempt to book a train ticket to Rhode Island over the Summer.

What happened next was a days-long teardown of the Amtrak eTicketing Platform through a User Experience lens. 

 

Next steps: REDESIGN!

I am taking what I've learned and applying it toward an experience that I believe can more efficiently, reliably, and intuitively assist Amtrak customers in booking their travel accommodations.

 

Wireframes

 

High-Fidelity screens

This project is a Work In Progress.

Check back soon to see additional deliverables.